Frequently Asked Questions

Get answers to common questions about Before OR After Operating Hours.

Call our spa directly to confirm staff and time availability, then request the Before OR After Operating Hours add-on when scheduling. We recommend booking in advance to secure preferred early or late slots and to ensure staffing for your visit.

An additional charge may apply to cover extended hours and staff accommodation. Rates vary by appointment time and practitioner; our team will confirm any fees when you call to arrange your Before OR After Operating Hours booking.

Yes, when available. Please state your preferred practitioner at booking and we’ll check their schedule for the requested Before OR After Operating Hours slot. Confirmation depends on staff availability and may require alternate times or advance notice.

We recommend booking at least 48 to 72 hours in advance to increase chances of your preferred time and practitioner. Short-notice requests may be possible, but confirmation depends on availability and staffing for Before OR After Operating Hours.

Our usual health and safety protocols remain in effect: enhanced cleaning, sanitizing between clients, and limited occupancy. Staff follow PPE guidelines, and we’ll communicate any additional instructions when confirming your Before OR After Operating Hours appointment.

Please notify us as soon as possible. Cancellation or rescheduling policies are the same as regular hours; late cancellations may incur fees. Contact us by phone to change your appointment and we’ll do our best to accommodate adjustments.